I think this video is the funniest thing on youtube.com. I can't help but laugh everytime i play it. Well, i really don't know if this one is a real call or just a plain call center training simulation. Whoever uploaded this one on youtube, thanks for sharing this. But on the other hand, i realized, it's a bit sad because what if this one is a real call. The caller had almost cried because he doesn't know what to do. Did the caller find Khamaka Brekker in the end? I hope he has.
Well, it's better if you take a look at this video and find out if you will laugh or be sad for this poor guy.
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